Office of Health Care Ombudsman and Bill of Rights

Office of Health Care Ombudsman and Bill of Rights
 

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Help us get everyone in our community pre-registered for a vaccination appointment.
Go to vaccinate.dc.gov or call 1-855-363-0333 to pre-register and then help us spread the word. #DCHOPE
Read Mayor Bowser’s Presentation on DC’s COVID-19 Situational Update: April 19

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Grievances/Appeals

What are Grievances/Appeals (Health Benefits Plan Members' Bill of Rights)?

The Health Benefits Plan Members' Bill of Rights is a District of Columbia law that gives any Member of a Health Maintenance Organization (HMO) or other Health Insurance Plans the right to appeal if they are denied coverage. This applies to any health insurance plan’s decision that results in denial, reduction, limitation, termination or delay in covered health care services by the HMO or health plan insurer.

Grievances/Appeals (Health Benefits Plan Members' Bill of Rights) Fact Sheet/Forms