Responsiveness – Demonstrate tenaciousness in investigating and resolving all issues.
Confidentiality – Maintain the utmost level of privacy and confidentiality.
Commitment – Remain faithful and dedicated to the mission of the Code of Ethics of the International Ombudsman Association.
Respect of Diversity – Relate and communicate in all situations in responsive and comfortable manner to a diverse population.
Integrity – Perform responsibilities with honesty, sincerity and courtesy of the highest quality of ethical and professional conduct.