Responsiveness – Demonstrate tenaciousness in investigating and resolving all issues.

 

Confidentiality – Maintain the utmost level of privacy and confidentiality.

 

Commitment – Remain faithful and dedicated to the mission of the Code of Ethics of the International Ombudsman Association.

 

Respect of Diversity – Relate and communicate in all situations in responsive and comfortable manner to a diverse population.

 

Integrity – Perform responsibilities with honesty, sincerity and courtesy of the highest quality of ethical and professional conduct.